A Structured, Methodical
Investigative Process
Every OSII investigation — whether a background investigation, skip trace, identity verification, or fraud inquiry — begins with understanding your objective. From there, a disciplined process ensures that research is thorough, findings are verified, and results are communicated clearly.
The OSII Client Engagement Process
OSII personally reviews, interviews, and approves every client before accepting payment or beginning an investigation. Here is what to expect from initial inquiry through completed investigation.
01
Submit Your Inquiry
Visit the website, select the relevant service, and submit a consultation request. No payment is required — your inquiry is reviewed confidentially before any further steps occur.
02
Case Review
OSII reviews your submitted information to determine whether the inquiry falls within the agency's investigative capabilities, considering the legitimacy of the request, its lawful purpose, applicable authorization requirements, and any potential conflicts.
03
Personal Consultation
An OSII representative personally contacts you using your preferred method to arrange an initial interview. During this conversation, OSII establishes the general circumstances, investigative objectives, and your expectations. This is an assessment — not the beginning of investigative work.
04
Investigative Proposal
If OSII determines it can accept the assignment, the agency prepares a proposal outlining the investigative objectives, authorized activities, proposed scope, anticipated deliverables, estimated timeline, pricing, and payment terms. Findings and outcomes cannot be guaranteed.
05
Investigative Agreement
You review and sign the appropriate investigative services agreement, which establishes the scope of authorized activities, fees, payment arrangements, confidentiality provisions, and cancellation terms. Any required authorization is obtained before relevant activities begin.
06
Payment
OSII collects the agreed payment manually through its external payment processor — clients do not pay directly through this website. Depending on the assignment, OSII may collect a fixed fee, initial retainer, or another contractually agreed amount. Payment is collected only after agreements are complete.
07
Investigation Begins
After the agreement, applicable authorizations, and required initial payment have been confirmed, OSII opens the investigation. A comprehensive investigative interview may be conducted to gather additional information, and OSII proceeds with the authorized investigation.
Client Acquisition Flow
- 01
Consultation
Every engagement begins with a conversation. We listen to understand your situation, concerns, and what you hope to learn or accomplish. There is no obligation at this stage.
- 02
Define the Objective
We work with you to clearly define what the investigation needs to accomplish — a specific answer, documented evidence, a located individual, a verified identity, or other defined outcome.
- 03
Determine Scope
We identify the lawful, practical methods available for your specific objective, set a realistic scope, and discuss timelines, costs, and what kinds of information may be obtainable.
- 04
Preserve Available Evidence
Before beginning active research, we identify and preserve any evidence that could be lost or overwritten — digital screenshots, public posts, timestamps, and other time-sensitive materials.
- 05
Research & Investigation
We conduct thorough, methodical research using lawful investigative methods appropriate to the objective — public records, OSINT, social media research, document review, and other applicable techniques.
- 06
Analyze and Correlate Information
Raw information is analyzed and cross-referenced. Patterns are identified. Sources are correlated. This step separates meaningful findings from noise and determines what the information actually means.
- 07
Verify Findings
Where possible, findings are verified against multiple independent sources. We do not present unverified information as established fact, and we note the confidence level of each finding.
- 08
Document Evidence
All relevant findings and sources are carefully documented. Digital evidence is preserved in a format that supports its use — whether for personal decision-making, legal proceedings, or further investigation.
- 09
Prepare Findings
We organize research into a clear, logical presentation. Complex findings are explained in plain language so you can understand not just what was found, but what it means for your situation.
- 10
Client Report & Consultation
We deliver findings in a clear format and walk you through them. We explain the significance of discoveries, answer your questions, and discuss what options or next steps may be appropriate.
Process Determines the Quality of Results
An investigation is only as reliable as the methodology behind it. Information that hasn't been verified, corroborated, or properly documented may look convincing but ultimately be unreliable — and acting on unreliable information can be costly.
OSII's structured approach ensures that findings are the result of careful, methodical work — not assumptions, guesswork, or confirmation bias. We follow the evidence where it leads.
Objective-Driven
Every step is guided by what the investigation is actually trying to accomplish — not generic activity.
Verification-Focused
Findings are cross-referenced before being presented. We note confidence levels and distinguish verified facts from inference.
Documentation-Centered
Research and evidence are documented in a way that supports their use — whether for decision-making, legal purposes, or further investigation.
Clearly Communicated
Results are explained in plain language so you understand what was found and what it actually means for your situation.
Ready to take the first step?
The process starts with a conversation. A confidential consultation costs you nothing and helps determine whether and how OSII can help with your specific situation.
Start With a ConsultationExplore more of OSII
OSII is a Colorado Springs–based private investigations and intelligence agency serving individuals, attorneys, and businesses. Contact our agency to discuss your investigative needs, service availability, and case requirements.